Shipping Details

When will my order be shipped?

• We offer Same Day Shipping for orders placed before 12:00 PM EDT. Orders placed after this time will be shipped the next business day.

How much does shipping cost?

• For orders under $65, a flat shipping fee of $4.95 per order applies. Orders over $65 may qualify for free shipping or other promotions.

Which shipping carriers do you use?

• We ship exclusively within the United States using USPS and FedEx, selecting the best method to ensure timely delivery.

Can I track my order?

• Yes! Once your order is shipped, you can track it here.

What if my order is delayed?

• Delivery times may vary depending on holidays and postal service workload. You can see the estimated delivery date when placing your order.
  

Order Issues & Returns

What should I do if my package is lost or damaged?

• Each case is handled individually. Please contact us immediately so we can provide a prompt solution.

Can I change my shipping address after placing an order?

• Please contact us as soon as possible at support@perfumefly.com. We will try to accommodate address changes before your order is shipped.

Can I return opened or damaged items?

• We do not accept returns for opened or damaged items not caused by us. For all other issues, please contact support@perfumefly.com for a prompt resolution.

Multiple Items & Special Handling

How are multiple items shipped?

• Most orders with multiple items are shipped in a single package. If you need multiple separate shipments, please place separate orders or contact our support team.

Are there any special handling requirements?

• We ship perfumes, which are fragile. We carefully package all items to ensure they arrive safely.